Privacy Policy

Effective January 1, 2026

Oak Hills Sunrooms & Patios, oakhillssunroomspatios.com, info@oakhillssunroomspatios.com

What this policy covers

This policy explains what information Oak Hills Sunrooms & Patios collects when you use this website, how we use it, how long we keep it and what you can ask us to do with it. We're a sunroom contractor in Oak Hills, CA, and this site is where homeowners find us, read about our work and ask for a quote.

It covers our home page and every other page on this site. It doesn't cover other websites we link to, which have their own policies.

Information you give us

When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email address, street address or city, and a description of the project you have in mind, such as a sunroom addition or a patio cover.

When you call (760) 490-0317 or email us, we get your phone number or email address and whatever you tell us about the job. We only collect what you choose to share, and we don't ask for payment card details through this site.

Information collected automatically

Like most websites, ours collects some basic details when you visit. That can include your browser and device type, your general location based on your IP address, the pages you look at, how long you stay and the site that sent you here.

We use this to see which pages homeowners find useful and where the site needs work. We look at it in summary form, not to track any one person.

Cookies and analytics

Cookies are small files a website stores in your browser so it can remember your visit. Our site may use them to keep pages working properly and to count visits through analytics tools run by outside companies.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not behave quite the same.

How we use your information

We use what you send us to answer your question, set up an on-site visit, prepare your quote and keep in touch while we're working on your project. If you become a customer, we also keep records of the job for scheduling, billing and any follow-up work.

We don't sell your personal information, and we don't send you marketing you didn't ask for.

Who we share it with

We share information only when we need to in order to run the business. Our contact form is handled by an outside form service, and our website and analytics are run by outside providers, so they process data on our behalf.

We may also share details with a supplier or subcontractor working on your project, or with a government office if the law requires it. We don't share your information with anyone so they can market to you.

How long we keep it

If you ask for a quote and don't go ahead, we keep your details only as long as they're useful for following up, and then we delete them. If we do work at your house, we keep job records longer because we may need them for warranty questions, taxes or later work on the same room.

Analytics data is kept by the analytics provider under its own retention settings.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. Depending on where you live, including California, state law may give you more rights over your data, and we'll honor those requests.

We won't treat you differently for asking. We may need to confirm who you are before we act on a request, so we don't hand your information to someone else.

Children's privacy

This site is meant for adults planning work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. The current version will always be on this page, so check back if you want to see what's changed.

How to raise a privacy concern

If you have a question about your information or want to make a request, call us at (760) 490-0317 or reach us through our contact page. You can learn more about who we are on our about page.

We'll look into your concern and get back to you, usually within 1 business day.